Southern Highlands Private Hospital has recently upgraded their endoscopy equipment to the latest platform from Olympus, ensuring that all patients requiring an endoscopy procedure such as a colonoscopy and gastroscopy, in the local community and beyond, have access to the latest technology.
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An Australian-first surgery took place at Southern Highlands Private Hospital on Monday.
The knee replacement, although it sounds quite common, was the first of it’s kind on Aussie soil.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
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An initiative that allows patients, their relatives, or carers, to call for rapid assistance when they believe something is ‘not right’ with the clinical condition of the patient.
An evidence-based framework which escalates awareness of patient safety and encourages staff to challenge potentially risky behaviour.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
