Southern Highlands Private Hospital
Part of Ramsay Health Care

Staying Overnight

Surgical (Waratah)

Located on the upper level (level 2) of the hospital, the Surgical wards (Waratah), provides expert care for patients pre and post surgery. There are 40 beds all with ensuites, televisions and bedside phones.

Educational sessions are provided to patients who are undergoing certain types of surgery, such as joint replacement surgery and Bariatric Surgery. Our experienced staff will provide you with the information required and care that is needed to get you back on the road to recovery following surgery.

Please observe visiting periods as listed below. If you are unable to visit during the hours specified please contact the nursing staff to seek permission to visit at another time. Please be aware that you may be asked to leave the room when staff need to perform necessary treatment, education or cleaning.

  • 10.00am to 8.00pm – Rest period between 1.00pm to 3.00pm
    Members of your immediate family are welcome to visit you at any time.

Children often need special support when coming into hospital for surgery. To make children more comfortable it is encouraged that they bring comfort items such as a teddy, blanket and dummy etc. These may accompany the child to theatre and recovery. Please also feel free to bring the child’s special drinking cup or bottle as required at home. In most cases one parent/ caregiver may accompany the child into theatre. Once the child is settled in the recovery unit the parent/ caregiver may sit with the child until he/ she returns to the ward. These options will assist in making your child’s hospital experience more comfortable. For further information please do not hesitate to contact us on (02) 4862 9400. We encourage parents to spend as much time as possible with their child during the child’s hospitalisation. One parent is permitted to stay with an overnight infant patient. We also encourage parents, where possible, to assist with the washing, dressing, feeding and entertaining of their child as this helps minimise the trauma of being handled by strangers.

Telephone calls to patients are welcomed. Please note that due to the Privacy Amendment (Private Sector) Act 2000 (C’wealth) and the Health Records and Information Privacy Act 2002 (NSW), only limited information can be given by staff over the phone. Information about surgery can only be given by the surgeon in person. We trust you understand this is a legal requirement. We request that mobile telephones are not used within the hospital as they may interfere with patient monitoring equipment.


Medical (Banksia)

Located on the upper level (level 2) of the hospital, the Medical ward (Banksia), provides expert care for non-surgical patients. There are 27 beds all with ensuites, televisions and bedside phones.

Please observe visiting periods as listed below. If you are unable to visit during the hours specified please contact the nursing staff to seek permission to visit at another time. Please be aware that you may be asked to leave the room when staff need to perform necessary treatment, education or cleaning.

  • 10.00am to 8.00pm – Rest period between 1.00pm to 3.00pm
    Members of your immediate family are welcome to visit you at any time.

Telephone calls to patients are welcomed. Please note that due to the Privacy Amendment (Private Sector) Act 2000 (C’wealth) and the Health Records and Information Privacy Act 2002 (NSW), only limited information can be given by staff over the phone. Information about surgery can only be given by the surgeon in person. We trust you understand this is a legal requirement. We request that mobile telephones are not used within the hospital as they may interfere with patient monitoring equipment.